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Purpose Statement
The Digital Learning Product Owner is a go-getter and change agent who has a clear vision of the future of medical education and digital learning. The Product Owner seeks to understand the learners’ education requirements and Boston Scientific business priorities, then incorporates this knowledge to develop and curate content and learning journeys on the learning management system (LMS).
The Digital Learning Product Owner champions for the best-in-class learning experience, proactively finding and executing improvement opportunities. The Product Owner owns the digital learning roadmap, and is the key point of contact who brings content live, from design and production, to communication and promotion. The Product Owner balances between being process-oriented and results-oriented, and thinks both operationally and strategically. The Product Owner knows how to leverage A.I. and mobile technology to create better ways of working internally, and delightful learning experiences for HCPs externally.
Roles & Responsibilities
You will be responsible for:
Owning the end-to-end process of making digital training content, courses and learning journeys go live, ensuring that content is discoverable and utilized by users, and that users receive a best-in-class learning experience
Reporting metrics, and rallying teams to achieve and exceed goals
Understanding BSC’s regulatory review and approval process across different markets, and making sure the content and go-to-market plans are compliant
Embracing technology and driving projects to seek continuous improvements opportunities
Connecting teams, influencing stakeholders, and inspiring positive change
Requirements
At least 10 years of relevant working experience
Experience in Instructional Design, with proficiency in Articulate 360, Adobe Illustrator and Photoshop
Experience in audio-visual editing and 3D video animation, with a keen eye for details and visual communication
Experience in administrating LMS and incident management
Experience in project management and data analysis
Experience in Digital Marketing, content tagging and SEO Marketing
Excellent interpersonal, collaboration, and communication skills
Enjoys interacting with stakeholders in different time zones, remote teams and users
Self-driven, proactive, resilient, and strong sense of ownership
Calm under pressure, and strong ability to handle different tasks, priorities and personalities
Meticulous, organized, effective, and accountable
Coachable, curious, and open-minded
Other Preferred Qualifications
Experience in following regulatory processes
Experience in driving AI or mobile projects
Experience using JIRA, SalesForce, Google Analytics, and Tableau
Experience in a Commercial or Finance function
Experience in a Regional role, interfacing and partnering with Global and Local teams
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