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What you will do
The day-to-day responsibilities of an SRE involve working with live systems and coding automation. As an SRE you will be expected to:
Contribute code to increase the scalability and reliability of the service
Contribute software tests and participate in peer review to increase the quality of our codebase
Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration
Participate in a regular on-call schedule, including occasional paid weekends and holidays
Practice sustainable incident response and blameless postmortems
Resolve customer issues escalated from the Red Hat Global Support team
Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve
What you will bring
As an SRE you will be most successful if you have some experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.) and some experience working with complex distributed systems. Direct experience with Kubernetes or OpenShift is a plus. We like to see a demonstrated ability to debug, optimize code and automate routine tasks. We are Red Hat, so you need a basic understanding of Unix/Linux operating systems.
Desired skills
3+ years of software engineering experience using object-oriented languages; Python or Golang. Golang is preferred
3+ years experience managing Linux-based systems in a public cloud such as AWS, GCP, or Azure
Ability to work Hybrid from Raleigh NC, Durham NC, Boston MA or Lowell MA
3+ years experience with enterprise systems monitoring; knowledge of Prometheus is preferred
2+ years coaching and mentoring team members in technology and customer support
1+ years experience delivering hosted cloud services
1+ year experience with Kubernetes
1+ year experience with containers on Linux
Experience engineering solutions which meet requirements of security and compliance frameworks like ISO 27001, PCI-DSS, and FedRAMP is highly desirable
Excellent communications skills in a global team environment
Demonstrated ability to quickly and accurately troubleshoot systems issues
Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
The salary range for this position is $111,260.00 - $183,580.00. Actual offer will be based on your qualifications.
Pay Transparency
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
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