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Apple Supervisor Data Center Czechia, Prague, Prague 452577808
13.06.2024
Description
Supervises technical projects, ensuring completion and meeting requirements by delegating critical operational activities.Function as authoritative level technical resource or SME across functions, operations, and servicesExercises sound judgment and resolves appropriate action, using defined procedures and policies.Provides management with performance reporting of tasks, technicians and support functions within all key activities. Leads the development, implementation, and compliance of all established policies and procedures, for all support and operational activities.Monitor, evaluate, and update processes and procedures. Coordinates with management to ensure proper staffing levels, budgets, tools, and materials are inline with needs and expectations. Manages employee time off requests as well as time card responsibilities, including edits and approvals.Identifies and attempts to resolve employee and operational issues, raising to Management as needed.Lead scheduling, resourcing and execution of daily activities.Act as SAM for designated spaces, as requiredCollaborate with peers and SMEs, focusing on integration and improvement activities.Demonstrate good social and professional communication
Key Qualifications
- 5 + years of supervisory experience in a fast-paced data center or equivalent environment.
- Demonstrable experience scheduling and supervising a non-exempt workforce.
- Ability to inspire, coach, train, and develop personnel to consistently provide extraordinary customer service and drive for results.
- Strategic problem solver who sees the big picture while working with ambiguity and uncertainty.
- Ability to forge collaborative relationships with multi-functional teams and vendors.
- Strong and effective written and verbal communication skills with the ability to tailor your message to your audience.
- Experience presenting technical information detailing specific projects or schedules.
- Able to adapt and flex schedule to align with business needs.
- Experience with Mac OS, iOS, and Desktop applications.
Education & Experience
Bachelor Degree or equivalent experience (Computer Science degree preferred)
Additional Requirements
- Flexible to work either day, swing or graveyard shift.
- Ability to move to other shifts based on business need is required.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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