What you’ll achieve
As an Inside Sales Renewals Intern, you will be responsible for implementing and managing contract renewal initiatives, maintain contract revenue base at highest possible retention rate and protect contract revenue stream.
You will:
- Advises account executives, channel partners and end-user customers to renew and extend expiring maintenance contracts
- Drives specific renewals and tech refresh sales programs, outbound calling, and prospecting to grow market share
- Handles customer sales inquiries with the goal of maintaining or upgrading existing customers' products and services
- Advises customer of expiring support or maintenance contracts, pricing, new service offerings, etc
Essential Requirements
- Customer Service skill
- Good communication skills
- Basic understanding of company products and their value added to the customer
- Data Management
Desirable Requirements
- Any European language would be a plus