Bachelor's degree or equivalent practical experience.
5 years of experience with product strategy, technical product integration, or solution design in a client-facing role.
2 years of experience working cross-functionally with product and engineering teams.
Ability to communicate in Japanese fluently to support client relationship management in this region.
Preferred qualifications:
Understanding of Pixel phones and related technology.
Ability to empathize, be patient, and dedicated to providing outstanding customer support.
Ability to think critically and in an investigative manner to diagnose and resolve product issues effectively.
Ability to gather, analyze, and interpret product performance data and customer feedback.
Ability to collaborate with and manage expectations of various internal and external stakeholders, including product teams, marketing, leadership, and partners.
Excellent written and verbal communication in English, with the ability to clearly explain technical information to diverse audiences.