Microsoft FastTrack Architect - Public Sector 

Australia 

447529810

This role is flexible with 25% travel to client site required.

Minimum/required qualifications.

• Technical knowledge of the Microsoft 365 suite (Intermediate level across suite, Expert level on at least one workload (e.g., management or security).
• Expertise & ability to explain technical scenarios and business cases supported by Microsoft 365, product roadmap, key solutions and technical architectures.
• Experience working with local and federal government.
• Customer facing and account management skills including the ability to rapidly establish and maintain personal and organizational credibility with Customers and Partners through deep delivery knowledge and effective communications.
• 10 years technical consulting, IT administration, support, project management, customer success management, or related work
• OR bachelor’s degree or higher AND 6 year(s) technical consulting, Information Technology (IT) administration, support, project management, customer success management, or related work.

Additional or preferred qualifications

• Proven track record delivering on team revenue or usage targets.
• Experience in dealing with Senior technical and business leaders to ensure customer success.
• Microsoft 365 Planning and Deployment Experience with Enterprise customers.
• 4 year(s) experience with relevant technologies (e.g., cloud, infrastructure, Microsoft Platform.
• 6 year(s) project management experience.
• 4 year(s) relationship management or customer success experience.
• PROSCI Certification
• Project Management Professional Certification• Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management
• Expertise on Non-Microsoft competitive technologies as well as Microsoft 365 deployment and products.
• Professional experience as a senior technical resource with regular customer interactions.

• Engage and develop deep relationships with select Microsoft enterprise customers to ensure they get the full value of their Microsoft 365 investment.
• Provide technical deployment guidance and best practices, design their migration and upgrade plans, overcome hesitancy, and gain commitment from the customer to move forward with those plans.
• Serve as the chief coordinator, demonstrating both technical and project governance capabilities.
• Identify customer deployment, revenue, and transformation opportunities through consistently evaluating the customer environment, engaging with customer business and technical leaders, coordinating with the customer account teams, and delivering briefings on relevant technical solutions and strategies.
• Translate Modern Work technical vision, roadmap, key solutions, and technical architectures into growth drivers.