SAP SAP Intern - Solution Support 

India, Maharashtra, Pune 

447261356

1.Culture of collaboration:meet with mentors, make new friends across the globe and create a thriving personal network.

2.Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3.with Internship Experience Project in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

What you’ll do

Schedule:30 Hours/Week

July 2025

Roles and Responsibilities:

• Utilize and improve state of the art collaboration channels like swarming, communities etc.
• Contribute to the Team KPIs Require competence with various tools, procedures, programming languages used to accomplish the job.
• Develop technical skills like reading code / debugging / creation of small corrections where applicable.
• Test internal systems to prevent future issues on customer's systems.
• Deliver core customer support Handle customer issues in team environments (swarming) and individual-driven actions (incident solving or real-time support), in cooperation with experienced support engineers if necessary while maintaining a high level of customer satisfaction.
• Take ownership of customer support cases in different channels.
• Provide end users and customers with a technology driven, industry-leading support experience.
• Become an active KCS Knowledge contributor - Create knowledge documents, tools and processes to support our customers, and to help colleagues prevent future issues (WIKI content, Knowledge Base Articles, Guided Answers.
• Conduct Knowledge Transfer - Proactive Support and Incident Prevention Activities.
• Stay curious and open to new experiences, while learning through daily tasks and targeted trainings.
• Be actively on the forefront of industry technical and functional knowledge.
• Actively support SAPs Support transformation strategy.
• Contribute to innovation projects aimed at achieving our Vision and Goals and act as a Change Leader in the achievement of those projects.

What you bring

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful, innovative projects and are energized by lifelong learning.

• Education Requirement: Currently enrolled in an academic/university program.
• Language Requirement: English (Verbal & Written, ideally B2 & Above), Spanish (Fluent), Portuguese (Bonus, but not required).
• Solid communication skills
• Technically proficient in at least one expert area.
• Demonstrates ability to receive open and honest feedback.
• Works independently.
• Positive team influence.
• Understands the Product Support Strategy.
• Excellent presentation skills.
• Good Technical consulting, analysis or troubleshooting skills.
• Project management skills.
• Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions.
• Programming knowledge in SQL ( Python, Java, JavaScript, Groovy skills is desirable).
• Knowledge with technical file manipulation (e.g. txt, csv and macro enabled files) is desirable.
• Knowledge with XML, JSON and/or API is desirable.
• Drive to learn, develop yourself and growth.

​