JPMorgan Technical Product Delivery Manager 

United States, Texas, Plano 

445644249

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Manages demand intake and continuously improve backlog with the team, ensuring all items are clearly described with acceptance criteria, estimated and prioritized
• Creates and maintains the product's definition and artifacts including product roadmap, strategy and vision for the product and customer facing SLOs/SLAs
• Creates and drives the go-to-market plans for the product including firmwide communications and support models
• Partners with line of business (LOB)/corporate end users and functional groups to assess needs, understand requirements and syndicate solutions that meet requirements for risk and control, audit/regulatory/compliance, client service, and user experience

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Experience in technical vendor management
• Functional areas and work experience including Identity and Access Management (IAM), RSA, Product Adoption and fine-grained access control
• Strong risk and controls background with ability to manage breaks, issues, control procedures and audits
• Outstanding written and verbal communication skills

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics
• Strong technical background, preferably engineering based
• Accomplished track record in utilizing JIRA, Confluence and accompanying tools
• Demonstrated relationship management skills in an enterprise environment