דרושים Regional Infrastructure Operations Leader ב-אמזון ב-United Kingdom, England, London

ABOUT THIS ROLE
As a Senior Software Development Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll drive the team forward, guiding them over every obstacle and leading the way to develop exciting, original and effective solutions. Leading the way, you’ll bring our team together to build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.
ABOUT YOU
As a Senior Software Development Engineer, you will...- Mentor and support other developers by cultivating curiosity and deep technical understanding
- Explore technical needs and bring solutions to the table
- Establish and follow good engineering practicesABOUT AUDIBLE
A day in the life

- 3+ years experience of software development and deployment of distributed multi-tier applications
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Prior use of AWS technologies at scale in a production environment
- Bachelor’s degree or higher in Computer Science
- Business fluency in written and verbal English

- Content Management System (CMS) expertise: In-depth knowledge and experience building proprietary CMS platforms. This includes understanding the CMS architecture, plugin/module development, theming, and customization.
- Expertise in building Agentic AI workflows that empower users through adaptive, contextualized, and personalized interactions
- Knowledge of natural language processing, knowledge representation, and multi-modal reasoning to enable human-like communication and task completion
- Familiarity with reinforcement learning, meta-learning, and other advanced AI techniques to create continuously improving Agentic AI systems
- Demonstrated expertise in a variety of technologies and platforms such as Web(HTML+CSS+React), Java/J2EE
- Demonstrated experience implementing solutions leveraging AWS capabilities
- Strong problem-solving skills with the ability to navigate complex and ambiguous situations
- History of delivering customer-driven software products at a high scale in a fast paced, technology first, rapid-growth company
- Experience taking a lead role delivering complex software systems to internal or external customers
- Competency at delegating work in parallel to accelerate delivery
- Enthusiasm for promoting high-quality standard in others across: documentation, unit testing, code reviews, test automation, continuous integration and deployment

Welcome to the future of engineering - step into a world where innovation happens at an extraordinary scale. Our fulfilment centers are like living, breathing cities of automation, where:- Advanced AI and machine learning systems make real-time decisions
- Revolutionary conveyor systems spanning miles move packages at lightning speed
- Cutting-edge robotic arms handle packages with incredible precision
- Smart sensors and vision systems guide operations with pinpoint accuracy
- Ground-breaking automated storage and retrieval systems redefine efficiencyAs an Automation Apprentice within our Reliability Maintenance Engineering (RME) team, you'll be hands-on with technology that most people only read about. You'll work alongside industry experts who are pushing the boundaries of what's possible in automation. This isn't just maintenance - it's about being part of a team that innovates, improves, and reimagines automation technology every single day.
Key job responsibilities
- Supporting maintenance and fault-finding on automated systems and robotics
- Using diagnostic tools to keep conveyors and sortation equipment running smoothly
- Planning preventative maintenance and safety checks
Throughout your apprenticeship, you'll gain both theoretical knowledge and hands-on experience with:
- Advanced robotics systems and controls
- Industrial automation programming
- Smart sensor technology and IoT integration
- Predictive maintenance systems
- Data analytics and performance optimization- Industry 4.0 technologies
- Machine learning applications in automationWithin this 48 month programme, you will work towards the Level 6 Control Technical Support Apprenticeship, combining practical, on-the-job experience with industry-recognised study. Your first 12 months will be a full-time residential programme based either at one of our external training provider facilities or at our own world-class Amazon training centres - reflecting our significant investment in developing state-of-the-art facilities for the next generation of engineers. If you live outside of a commutable distance, accommodation will be provided during term time for these first 12 months, and travel expenses will be supported. In later years you will have on-the-job training working towards a BSc in Controls and Automation Engineering and an HNC/D in Electrical/Controls Engineering. You'll support our 24/7 operation in shift covering days, nights and weekends in patterns that reflect the real-world schedules of engineers who keep Amazon operating around the clock.We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

- To qualify for this programme, you must:
- Be 18 years or over before the start date (September 2026)
- Have the right to live and work in England (if you are on a visa, this needs to enable you to legally work and reside in England for the entire duration of the programme until September 2030).
- Have lived in the UK or in the European Economic Area (EEA) for the last 3 years
- Be a resident of the UK for the entire duration of the programme
- Not be registered to study on a UK government funded course ending August 2026 or later
- Have at least 5 GCSEs C grade (grade 4) or above including Maths and English
- Three A levels (or equivalent) at C (grade 4) or above in either Mathematics, IT, Physics, or an Engineering related subject, OR have completed a BTEC level 3 engineering qualification of 180 credits which must include further mathematics
- Please note, if you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: https://www.enic.org.uk/
- Previous qualifications will be reviewed for funding eligibility and offers are subject to funding approval
- PLEASE NOTE: This position is a 48-month fixed-term contract. You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship.
- This Apprenticeship assumes the candidate has little or no knowledge/experience of the occupation and is NOT suitable for candidates who already have a similar or higher-level qualification in the same or similar subject of the apprenticeship.

- You have a maintenance or Engineering HNC/D qualification - ideally with a PLC, automation, electronics or electrical bias

This role is available in Madrid, Zaragoza London, Frankfurt, and Dublin.AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
• You will own the End-to -End delivery of off site water infrastructure solutions, from scoping to physical delivery. This requires you to project manage as the business and technical owner of all aspects of the delivery.
• You will manage 3rd party design consultants, develop and document requirements, budgets, business cases, permitting and project schedules.
• You will prepare project contracts, milestone payments and schedules; taking the contract through legal reviews and procurement pathways.
• The role requires strong project management, technical competency in design and a programmatic leadership through legal and procurement to drive results.
• You will multitask and re-prioritize and effectively lead deliveries based on ever changing business needs
• You will build and maintaining overall delivery program and project budget, submitting Capital Allocation Requests to Senior leadership to secure finance for project delivery.
• You will prepare investment need/business case papers to secure internal funding for water reinforcement projects to secure water supply and discharges.A day in the life
• Liaison with a wide range of regulators and external stakeholders (Water utilities, environmental agencies, health department, construction contractors etc)
• Liaison with a wide range of internal stakeholders (Design Engineering, Environmental, Legal, Procurement, Construction, Real Estate etc)
• You will leverage project management tools and techniques for all phases of the project lifecycle.
• Regularly report to senior leadership on status of key project metrics vs. commitment of your projects.
• Ensure construction standards are followed and national construction regulation are complied with.
• Create detailed planning packs to build scalable and future proof water infrastructure.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Inclusive Team Culture
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• Bachelor’s Degree in Engineering
• Further education favorable
• 10+ years’ demonstrable work experience delivering water design infrastructure and engineering solutions for capital-intensive projects across diversified industries.
• Language fluency in French, German, Spanish highly regarded. Business English is mandatory.
• 5+ years managing end to end project scope, business case and infrastructure requirements, develop contract and draft documentation, request for proposals, and capital requests.
• 3+ years demonstrated experience with analytical and commercial skill set to review utility tariffs, water projects and contracts.

• 7+ years of direct experience with the construction, operation, or maintenance of water infrastructure across different global regions.
• Advanced degree in Civil Engineering/Mechanical/Chemical/Environmental /Economics
• Experience with fast track design/build projects and or multiple significant upgrade projects and ability to work with multiple stakeholders with varied requirements.
• Analytical mindset that can identify gaps in requirements during project development, predict performance, and have the ability to provide recommendations on a short notice and with limited information.
• Business experience in Europe, LATAM and/or Middle East.
• 5+ demonstrated years in program management, risk mitigation and reporting status reviews to management and internal customers.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

• 2+ years of network and operating system support experience
• Bachelor's degree in computer science or equivalent, or 2+ years of technical support experience
• 2+ years of Telephony related experience, ie SIP, RTP, Voip, Open source voice services

• Experience troubleshooting telephony systems
• Experience with open-source VoIP systems like Asterisk, Free-Switch, SIPp, SER
• Operational experience in a 24/7 production environment
• Experience working as part of a global team

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The role requires a motivated, self-managed individual who demonstrates initiative and proactively seeks solutions to problems while striving for operational excellence. The work follows a process-oriented approach: the individual needs a strong willingness to learn new processes and adapt to rapidly changing operational scenarios with conflicting priorities.Key job responsibilities
- Engineering & Facility Operations and Maintenance - Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers
- Troubleshoot events within internal Service Level Agreements (SLA’s)
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
- Supervise contractors who perform servicing or preventive maintenance
- Manual handling and lifting of equipment may be required
- Ability to work shifts (morning, late and night)
- On-call rotation reaction to off-duty emergency calls
Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- City & Guilds/NVQ Level 3 in Electrical or Mechanical Engineering or equivalent
- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls), or knowledge of key electrical competencies and theory

- 2+ years of data center engineering operations experience
- Bachelors degree in electrical, mechanical or equivalent engineering

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
As an experienced technology professional, you will be responsible for:1. Design and develop robust and scalable AI/ML solutions for business problems
4. Analyze and extract relevant information from large amounts of historical data to help automate and optimize key processes
5. Strong communication skills, with attention to detail and ability to convey rigorous mathematical concepts and considerations to non-experts
6. Comfortable working in a fast paced, highly collaborative, dynamic work environment
7. Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience implementing AWS services in a variety of distributed computing environments
- 3+ years experience in cloud architecture, a ML practitioner with hands-on implementation of ML systems; building, validating and deploying GenAI models
- 5+ years of professional experience in a business environment; experience of IT platform implementation in a highly technical or analytical role
- 3+ years experience of handling large datasets and strong software development skills with proficiency in one or more programming languages including Python and one additional language e.g., Java, C#
- Strong understanding of DevOps practices with practical hands-on application and strong interest in AI/ML solutions. Strong verbal and written communications skills and ability to lead effectively across organizations in English.

- 3+ years Technical experience preferred, knowledge of AI/ML Technology stack of AWS and Generative AI trends, patterns, anti-patterns
- 3+ years Application Development experience required with serverless technologies and experience training distributed ML models on CPU and GPU hardware
- Serving ML models through realtime APIs and experience with deploying production-grade machine learning solutions on public cloud platforms. Knowledge of vertical use cases for large language models in industries like finance, healthcare, manufacturing etc
- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation). AWS Professional or Specialty level certifications (e.g., Machine Learning Specialty)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences

Key job responsibilities
- Contribute to the development of automation of repetitive tasks.
- Actively participate in updating documentation and sharing knowledge across your global peers.
- Participate in an on-call rotation to support continuous monitoring and remediation of vulnerabilities.
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceMentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Cybersecurity or related technical degree or equivalent; or 3+ years equivalent technology experience
- Strong understanding of security concepts with a security mindset.
- Strong understanding of computer and network weaknesses and mitigating controls.
- Strong ability to understand risk and prioritisation in the context of the business.
- Ability to communicate effectively within technical and business settings.
- Ability to document learnings and contribute to knowledge sharing and runbook building.
- Experience with secure-cloud configuration, (CloudTrail, AWS Config), cloud-security technologies (VPC, Security Groups, WAF etc.), and cloud-permission systems (IAM).
- Experience with identity and access concepts, with technologies to secure production and corporate access, (SSO, SAML) and with Federated Identity, RBAC, authentication and authorisation solution, encryption, SSL, and related.

- 2+ years of experience in fields such a Security Operations, technology audit, or security vulnerability lifecycle.
- Ability to prioritise multiple tasks and projects.
- Have a passion to learn and thrive in a dynamic and constantly changing environment.
- Experience with virtualisation technologies, especially with AWS services.
- Relevant industry certifications such as CISSP, SANS, ISC2, CompTia, etc.
- Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills.
- Demonstrated knowledge of web protocols, common attacks, and working knowledge of Linux/Unix tools and architecture.
- Understanding of best practices across multiple security disciplines/domains.
- Demonstrated ability to work autonomously with a Bias for Action, critical and creative thinking.
- Demonstrated ability to collaborate, develop partnerships, and work effectively as a member of a global, inclusive team.