EY BTS-Tax Chat-Manager 

India, Karnataka, Bengaluru 

442095249

Your key responsibilities

• Review/sign complex tax returns and have them ready for final sign off
• Demonstrate a very high level of proficiency in tax technical knowledge relevant to U.S. individual and trust returns as well as complex high new worth technical issues impacting individuals
• Manage the engagement team and large portions of the business
• Set performance measurements and ensure that performance goals, including engagement economics, turnaround time and quality targets are met
• Identify and champion at new services that the sub-service line can perform at the GDS
• Cross-sell extended services to clients
• Represent the sub-service line practice to external audiences
• Develop, mentor and supervise Analysts, Advanced Analysts, Seniors, and Assistant Managers
• Demonstrate leadership and executive presence
• Communicate progress and project status to all stakeholders
• Knowledge of the firm policies related to independence, confidentiality and privacy, client acceptance and engagement letters, tax return preparer guidelines and knowledge-sharing
• Adhere to practice protocol and other internal processes consistently People responsibilities
• Create and lead the highest performing teams
• Lead by example and be a role model
• Coach and mentor team members
• Develop a flexible and adaptive management style to meet the diverse needs of our people and clients

Skills and attributes for success

• Must be Certified US EA or CPA with active license and active PTIN
• Demonstrate a very high level of proficiency in tax technical knowledge relevant to U.S. individual and trust returns as well as complex high new worth technical issues impacting individuals

To qualify for the role, you must have

• Effective communicate skills by being articulate, thoughtful and adapting communications to target audiences; interacting effectively in person, by phone and in writing
• Chatting with participant is a key need
• Must be Certified EA, CPA or equivalent with active license and US PTIN
• Bachelors or Masters degree
• Good analytical, numeric and people management skills

Ideally, you’ll also have

• Sign off on US individual tax returns and be responsible for client service delivery for a particular geography, area or specialization

What we look for

• Effective communicate skills by being articulate, thoughtful and adapting communications to target audiences; interacting effectively in person, by phone and in writing
• Chatting skills will be assessed through preliminary assessment
• Good analytical, numeric and people management skills

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.