Bank Of America Vice President Head Cash Operation Global Treasury Merchant Operations 

Philippines, Taguig 

441366191

Cash Operations

• Manage and control daily operations and administration of the cash operations unit covering cash counter, check clearing, time deposit, audit confirmation and related regulatory reporting
• Manage, coach performance of employees, vendor staff and unionized staff to achieve excellent results, including ensuring strong awareness of the Bank’s operation risk management procedures
• Ensure timely adherence to SLA, regulations and internal procedures and policies, including timely and effective escalation
• Ensure standardization of processes to achieve efficiency and customer delight. Review and document non-standard processes in accordance with the Bank’s procedures and policies. Escalate/Risk accept where required
• Implement strong internal control systems and monitor their effectiveness, not limited to review of daily control checklist/health indicators, update desk top procedures, share knowledge and adopt best practices, manage remediation of audit/self-identified findings
• Ensure effective business continuity plan is in place
• Represent the Bank in Markets/Regulators engagement. Lead, direct, monitor the delivery and implementation of regulatory/markets initiatives on payment systems. Co-ordinate with Product, Technology and all Key Stakeholders to ensure successful implementation
• Support the Bank’s digital/transformation strategy

Key Requirements:

• Minimum 5 years of direct working experience in leading cash operations function
• Strong people manager
• Knowledge on local and cross border payments e.g SWIFT, payment channels
• Knowledge of all applicable regulatory reporting requirement and guidelines
• Hands-on in key regulatory reporting e.g AML CTR, ITRS, etc. reporting is an added advantage
• Project management and change management skills
• Sound knowledge of procedures and risk management/effective Quality Assurance
• Ability to work with a sense of urgency to meet internal and regulatory deadlines and address competing priorities.
• Ability to manage alliances, relationship with regulator(s), internal/external stakeholders, cross functional initiatives and process integration
• Solid knowledge on problem analysis and problem-solving
• Effective written, listening and verbal communication skills
• Self-motivated, diligent and meticulous