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IBM Site Reliability Engineer 
India, Karnataka, Bengaluru 
440440794

24.06.2024

Your Role and Responsibilities
As a DevOps + Site Reliability Engineer you will work in an agile, collaborative environment to build, deploy, configure, and support services in the IBM Cloud. Your responsibilities will encompass the design and implementation of innovative features/automation, fine-tuning and sustaining existing code for optimal performance, uncovering efficiencies, supporting adopters globally, and driving to deliver a highly available cloud offering within IBM Cloud Security Services.
In this role, you will be implementing and consuming APIs in the IBM cloud infrastructure environment while configuring integrating services. You will be a motivated self-starter who loves to solve challenging problems and feels comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment.

Your primary responsibilities include:

  • Contributing to new features and improving existing capabilities or processes while relentlessly troubleshooting problems to deliver.
  • Practice secure development principles supporting continuous integration and delivery leveraging tools such as Tekton, Ansible, and Terraform
  • Collaborate across teams in activities including code reviews, testing, audit support, and mitigating issues.
  • Continuously improve code, automation, testing, monitoring and alerting processes to ensure proactive identification and resolution of potential issues.
  • Lead or contribute to the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes
  • Participate in on-call rotation and lead or contribute to the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes


Required Technical and Professional Expertise

  • 3+ years of proven development and/or DevOps experience deploying and maintaining in a multi-tiered infrastructure with dependencies and governance
  • 3+ years of experience in large-scale infrastructure design, engineering, and support
  • 3+ years of infrastructure engineering with proven record for delivering high-quality, large-scale solutions. Experience designing architectures for scale and performance
  • Must be extremely comfortable using and navigating within a Linux environment
  • Ability to do low level debugging and problem analysis by examining logs and running Unix commands
  • Lead initiatives to implement and manage advanced configuration management solutions
  • Must be proficient in writing, debugging, and maintaining automation, scripts and code (ie, Bash, Ansible, and Python, Java or Golang)
  • Hands-on experience with Container technologies: Kubernetes (IKS), RedHat OpenShift, Docker, Rancher, Podman
  • Working knowledge with Network and Storage technologies
  • Working knowledge with ServiceNow, JIRA, Confluence and GitHub
  • Proficient with automation tools and CI/CDs
  • A strong preference for collaborative teamwork
  • A rigorous approach to problem-solving
  • The ability to pick up new technologies quickly and rapidly deep dive
  • Strong enterprise class software development experience
  • Demonstrated experience in handling day-to-day operations, alert management, incident support, migration tasks, and break-fix support.


Preferred Technical and Professional Expertise

  • 3+ years of experience in working with production Kubernetes/OpenShift environments.
  • 3+ years of experience with configuration management systems (SaltStack/Ansible/Chef/Terraform)
  • Excellent Git skills (merges, rebase, branching, forking, submodules)
  • Experience with Rust, C/C++, GoLang or Java
  • Experience using, configuring and troubleshooting CI/CDs
  • Excellent record of improving solutions through automation
  • Experience with monitoring and alerting tools (e.g., Prometheus, Grafana, Kibana, Sysdig, LogDNA).
  • SQL or Postgresql experience