JPMorgan Travel Agent 

Colombia, Bogota 

440120461

As a Travel Agent within Chase Travel, you will be responsible for offering expert guidance on all customer travel inquiries, encompassing quotations, bookings, and post-travel assistance. Your primary objective will be to cultivate customer loyalty through superior service. You will be expected to proficiently use a variety of tools and systems employed by the agency, and you will have the chance to propose projects and initiatives aimed at enhancing productivity, efficiency, and customer service.

Job responsibilities

• Analyze, plan, and organize all components of vacation trips, from the initial request to completion, for vacation clients.
• Engage in projects suggested by your supervisor that aim to optimize operations and explore new business models.
• Prepare and distribute client travel documents.
• Participate in inspections of hotels and suppliers, and propose innovative experiences or new suppliers to the relevant department when required.
• Comply with administrative processes, including billing and providing support for supplier payments.

Required qualifications, capabilities and skills

• Recent experience in similar roles, ideally in travel agencies.
• Intermediate proficiency in English.
• Basic proficiency in Microsoft Office, especially Outlook and Excel.
• Familiarity with Sabre, Amadeus, or similar systems.

Why Join Us?

• Professional Growth: Opportunity to work on diverse projects and suggest initiatives to improve operations.
• Dynamic Environment: Engage with a variety of clients and travel destinations.
• Supportive Team: Collaborate with a team of experienced professionals dedicated to providing excellent customer service.