Amazon Sr Content Reviewer Dutch Amazon Ads 

Czechia, Prague, Prague 

438185331

Job summaryKey responsibilities:1. Organic product Review
• Review relevance between search query and organic products based on Content Guidelines.
• Review content quality in websites, ad creative and videos based on Content Guidelines.
• Check the relevance with quality and accuracy in detail.
• Ability to work with data and evaluate trends/patterns.
• Recommend generic pattern to be translated into rules.
• Willingness to work with sensitive issues, including but not limited to those related with adult content, religious and philosophically issues.2. Training & Coaching
• Coordinating training & mentoring sessions
• Periodical review of work of new hires (with guidance of Supervisor) and providing on-going feedback in the initial training phase.
• Develop training material for the team and lead training and development for the team.3. Maintaining Updates & Documentation and Monitoring workflow
• Escalating questions/issues from the team regarding the process and cascading updates to the team.
• Give support to the training team in maintaining Training documents, Wiki pages, SOPs & any other documents.
• Preparing weekly process reports & sending these out to the different stakeholders.
• Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalations.What we offer:• Shift working patterns
• Unlimited contract
• 5 weeks of vacation
• Public transport reimbursement
• Multi-sport card
• Meal Vouchers
• Employee referral program bonus
• Life insurance and pension plan
• Varying local discounts e. g. for canteens, cafes etc.
• Office with chill out areas, relax room and activities like football table, Play Station, VR
• Corporate events and team events
• Possible internal and/or international growth
• Appropriate training time is invested for role development
• Access to training tool and group meetings to keep updated
This role includes rotational shift patterns (incl. morning, afternoon, evenings, and weekends).Basic qualifications• Bachelor degree and/or 6 months’ work experience.
• Familiarity with Excel.
• Fluency in English and Dutch language. Candidate should demonstrate language proficiency in all the following: verbal, writing, reading and comprehension.Preferred qualifications• Good awareness of Dutch culture and current affairs in order to identify items that are likely to be controversial to customers.
• Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word) to maintain reports and metrics. Specifically reporting tools such as Pivot Tables in Excel.
• Web search skills and knowledge of Wikipedia. (Ability to search for reference in text in a timely manner).
• Good data evaluation and mining skills.
• Familiar with internet search tools.
• Familiarity with online retail (e-commerce).
• Willingness to work with sensitive issues, including but not limited to those related with adult content, religious and philosophically issues.
• Ability to work in a diverse environment.
• Other skills such as excellent listening skills, undivided attention, ability to multitask, critical thinking and proactiveness as well as capacity to be a team player.A day in the life
Policies and ways of working are constantly updated to maintain a continuous improvement, which means the content reviewer must be willing to keep learning and updated. Flexibility and constant re-learning via instructor based / self-paced learning tools are key abilities.Other activities would include individual or group improvement projects and development of new skills, as well as ticketing resolution with doubts from advertisers.About the team
The Content Reviewer team operates within PRG14 facility located in Rustonka R1 building in Prague, or Virtual locales within Czech Republic. Commencing its operations in 2021, the moderation team has set forth ambitious expansion plans for the forthcoming years. We currently support operations for 8+ languages with workforce from 20+ nationalities.

- Bachelor degree and/or 6 months work experience.- Familiarity with Excel.