Customize and configure Dynamics 365 Customer Service applications to meet business requirements, including entity creation, form customization, and workflow automation.
Identify and resolve technical issues, provide ongoing support, and perform system upgrades to ensure optimal performance.
Collaborate with cross-functional teams, including business analysts, project managers, and end-users, to gather requirements and deliver effective
Extensive experience as a developer to be able to fulfill the role and responsibilities mentioned above.
Above mentioned key skills.