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Monday Partner Success Manager - French Speaker Israel, Tel Aviv District, Tel Aviv-Yafo 437749058
17.04.2025
In this role, you will build the foundations for our Partnership customer success program and future business-oriented solutions. The work will be focused on our EMEA partners and their customers.
About The Role
In this role, you will build the foundations for our Partnership customer success program and future business-oriented solutions. The work will be focused on our EMEA partners and their customers.
- Work closely with the Partnerships managers to share portfolio insights of their partners.
- Work closely with the partners to build their customer success management skills to ensure their customers’ retention and satisfaction.
- Work closely with the regional leaders - being a focal point for all post-sale processes in our partnership organization.
- Provide onboarding and training for new partners to ensure they’re able to help teams find value with
- Forecast and track key account metrics
- Prepare regular reports of progress and forecasts to internal and external stakeholders.
- Provide professional support to enhance customer’s and partners’ dedication to
Your Experience & Skills
- 3+ years of experience in SaaS Customer Success Management, working with clients
- French native speaker - Must
- Proven experience in driving customer value realization and aligning product capabilities to business outcomes.
- Experience working in business organizations, managing cross-functional stakeholders, and negotiating solutions
- Experience collaborating with developers, engineers, and product managers to meet customer requirements
- Strong customer-facing and presentation skills with the ability to establish credibility with executives
- Excellent technical project management skills, enabling multiple cross-functional teams to deliver against plans
- Excellent organizational and time-management skills
- Analytical skills and passion towards technology
- Superb written and verbal communication skills (French and English)
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