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Citi Group Asesor/a Tarjetas de Crédito 
Mexico, Durango 
437078545

02.08.2024

Responsibilities:

  • Establish and maintain high value accounts by providing expert and professional advice and promoting high level portfolios and other financial products
  • Perform the necessary processes, procedures and verbal dialogues to effectively customize offers and cross sell an expansive set of products and services to existing customers
  • Analyze new and existing client interests, problems, and potential need for new products and services
  • Receive and process service requests for clients to achieve their transfer and have a low percentage of rejections in customer certifications
  • Develop and maintain product and service knowledge as well as remain current on applicable regulations by attending internal training programs
  • Achieve or exceed decided sales targets set by management
  • Adhere to strict laws and regulations governing Telesales practices in a complex sales environment
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 2-4 years of relevant experience
  • Previous experience in financial sales preferred
  • Proficient computer and technology skills
  • Consistently demonstrates clear and concise written and verbal communication
  • Working knowledge of relevant financial regulations
  • Effective problem-solving and negotiation skills
  • Demonstrated Influencing and relationship management skills


Education:

  • High School diploma or equivalent


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Como parte de tu proceso de reclutamiento, completarás algunas evaluaciones. Para ello, una vez que envíes tu información en Workday, recibirás un mail por parte de nuestro proveedor con las instrucciones y un enlace personalizado para que crees tu perfil en las plataformas e inicies la evaluación. De forma previa a realizar tu prueba, te recordamos leer cuidadosamente los Términos y Condiciones del proveedor, así como el Aviso de Privacidad que pondrá a tu disposición. Una vez que completes la evaluación, te estaremos contactando para los siguientes pasos.

Time Type:

Full time

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