Expoint - all jobs in one place

מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר

Limitless High-tech career opportunities - Expoint

Citi Group AVP Applications Support Bigdata - PUNE 
India, Maharashtra, Pune 
436139837

Yesterday

Responsibilities:

  • Provide Level 2/3 support for business applications, troubleshooting technical and functional issues
  • Monitor daily Autosys job executions, system performance, ensuring uptime and reliability
  • Investigate and diagnose production issues in a timely manner to provide root cause analysis and solutions to prevent future issues
  • Collaborate with cross-functional teams to identify and resolve production issues
  • Create and maintain documentation related to production issues and resolutions
  • Coordinate with development and release management teams to ensure smooth deployment of sprint releases with minimal business interruptions.
  • Coordinate with development , release management and business teams to during the UAT Testing phase of the sprint
  • Coordinate with SA and EAP teams on the System updates, green zones and COB activities
  • Monitor and Manage Inbound and Outbound feed SLA breaches
  • Provide timely updates on system performance and issue status to senior management
  • Participate in on-call rotation and respond to production issues after business hours
  • Work with the production team and engineers to ensure product quality, reliability, and performance meet specifications

Qualifications:

  • 10+ years' experience in an Application Support role L2 & L3
  • Experience installing, configuring or supporting business applications.
  • Experience with some programming languages and willingness/ability to learn.
  • Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
  • Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
  • Demonstrated analytical skills
  • Issue tracking and reporting using tools
  • Knowledge/ experience of problem Management Tools.
  • Good all-round technical skills
  • Effectively share information with other support team members and with other technology teams
  • Ability to plan and organize workload
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Ability to communicate appropriately to relevant stakeholders
  • Experience in developing and optimizing Unix shell scripts for automation and issue resolution.
  • Proficient in creating and debugging complex SQL queries for data analysis and troubleshooting.
  • Have experience with Big Data technologies, including Hadoop, Hive, Impala, and Spark.
  • Manage job orchestration using tools like Autosys and other schedulers.

Education:

  • Bachelor’s/University degree or equivalent experience
  • Master's degree preferred

Time Type:

Full time

View Citi’sand the