Wells Fargo Commerical Loan Servicing Specialist 

India, Telangana, Hyderabad 

433827550

In this role, you will:

• Provide servicing activities for low to high complex commercial products
• Coordinate all aspects of resolving open customer service issues and interact with internal and external customers
• Provide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirements
• Evaluate and upload data into the systems of record
• Serve as primary liaison and work collaboratively with Business, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs
• Train others on complex loan agency inquiries and servicing language in loan documentation and
  interpretation, as well as an understanding of financial services and customer support
• Coordinate and reconcile all loan advances and payments with member banks and customers and books
  letters of credit
• Review and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications
• Serve as an escalation point in the resolution of client issues
• Provide guidance and training to peers
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Present recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Commercial Loan Servicing experience into Commercial Real estate, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education :

Desired Qualifications:

• Experience in Commercial Loan Servicing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Strong understanding on Loan servicing, Deal administration, LoanBoarding/Modification,Escrow management, Draw review & Funding process, Inspections, Payoff, BQR/CQR, Loan workouts, Research, respond to and resolve complex inquiries.
• University Masters/bachelor's degree in business or commerce.

• Strong knowledge of MS-Excel, MS-Word.
• Strong English Oral and written communication skills
• Strong analytical, problem solving, and document interpretation skills
• Strong Knowledge in Commercial Mortgage Servicing
• Flexible with the shift timings (06:30PM to 03:30AM IST)
• Flexibility towards work on differentprocesses/assignments
• Working with teams and be an active participant
• Exhibits a commitment to the company
• Ability to set priorities, plan and organize work
• Demonstrates/maintainsprofessional conduct under all circumstances
• Ability to conduct process trainings as when required
• Ability to work independently and generate MIS reports for the process
• Takes ownership for the responsibilities
• Motivates himself and the team in achieving team goals

10 Apr 2025

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.