This will be a hybrid position based in Sydney once an office space is identified.
WHAT YOU’LL DO
- Take part in IT Day-to-day support including tiers 1 and 2 support
- Diagnose and solve technical issues
- Track issues in the IT ticketing system
- Train users on basic macOS and Application usage
- Integrate application with Okta and Azure AD (Active Directory)
- Help with quoting and ordering equipment through IT suppliers including managing and maintaining IT inventory
- Create and maintain company policies for company MDM (Mobile Device Management)- Azure Intune (endpoint) and JAMF
- Create and maintain multi-cloud environments (Azure, AWS, OCI, GCP, Alibaba Cloud)
- Ensure that our workplace tech is always “up and running”— Network, Wi-Fi, Internet Access, Zoom Rooms, Room Scheduling, Dashboards, etc
WHAT YOU’LL BRING
- 6+ years of experience in IT
- Experience with MDM tools (JAMF and Intune)
- Microsoft Google suite (Office 365 or G-suite)
- Experience & solid understanding of cloud architecture, platforms, and tools
- Experience with one of the following IDP – Okta, Azure\ Active directory, auth0
- Ability to manage multiple projects of varying scopes concurrently
- Experience with network protocols and topologies
- Experience with endpoint security tools as Microsoft Defender or SentinelOne
Preferred Qualifications:
- Experience with analytics, monitoring, and dashboard tools
- Scripting knowledge (Python, Bash, PowerShell, etc.)
