This job oversees multiple engineering operational projects, ensuring alignment with organizational goals and objectives. This role involves coordinating engineering, technical, and procurement activities across various teams and managing program-level risks and issues.
Essential Responsibilities:
- Scope: The project & program responsibilities are focused on the delivery of a product or computer-based system from design to release for customers.
- Develop and manage program plans, including timelines, milestones, deliverables, and procurement activities.
- Coordinate activities across multiple projects to ensure alignment with program objectives.
- Monitor program performance and implement corrective actions as needed.
- Communicate program status to stakeholders and executive leadership.
- Manage program budgets and financials.
- Facilitate cross-functional collaboration and resolve conflicts.
- Ensure adherence to engineering standards and best practices.
Expected Qualifications:
- Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.
- Proven track record of managing complex programs within an engineering environment.
In your day-to-day role you will be responsible for:
- Lead program planning for large complex programs (business enablement or regulatory or compliance)
- Organize and lead planning activities resulting in the creation of a release/program roadmap. Ensure all teams align with enterprise planning expectations.
- Define launch strategy for new product capabilities including geographic scope and rollouts, detailed timing, ramp and analytics plan.
- Proactively manage across stakeholder groups to establish interdependencies, identify risks and resource constraints, and eliminate significant roadblocks in a timely fashion.
- Exercise smart decision-making and effectively collaborate with other leaders and stakeholders to address key issues and roadblocks aggressively and in a timely fashion.
- Ensure measurable KPIs are developed for the program, and that they align to the overall KPIs for the product.
- Design and manage pilots and beta testing.
- Create and manage clear Gating Criteria with business partners for Go/No-go decisions.
- Work with product and engineering leaders to define program OKRs and have consistent way to manage and report.
- Ensure regular, active communication with adjacent programs and external stakeholders, including international regions.
- Identify program impediments and addresses including proper escalation to individuals/groups as needed.
- Lead program retrospectives and commitment to improvement on a regular cadence
- Advocate and manage program implementation according to PayPal’s product lifecycle management.
- Maintain awareness of the cross product/program synergies and actively communicate opportunities to simplify or better align work across teams.
- Lead effective program governance and stakeholder management, ensuring adequate understanding of timelines, resource needs, risks, contentions, and dependencies.
- Assess the current methodology, identify/rationalize gaps vs. best practices, and continuously improve the process to support our aggressive deployment schedule.
What do you need to bring:
Professional experience requirements:
- Overall 14 years of experience and 5+ years into program management.
- Relevant experience organizing multiple teams delivering on software/product development initiatives required. Agile lifecycle management experience preferred.
- Successful track record of managing complex development programs to deliver technical solutions and achieve business results, positively impacting the customer experience.
- Proven ability to develop effective, matrixed, cross-organization relationships, collaborating and communicating across business and technology stakeholders and multiple geographies
- Strong technical acumen and strong voice of the customer across the program delivery lifecycle.
- Good knowledge of project management process, project management software tools, templates and management techniques
- Experience with different software development methodologies including the agile development methodology such as Scrum
- Success in developing program/project level artifacts to support a major software implementation program with concurrent releases
Key competency requirements:
- An inherent bias to action
- Proven leadership skills; self-motivated and a self-starter with a “Can do” attitude
- Team player, energetic personality, quality minded, focused, committed and able to work independently in a fast-paced, changing environment
- High degree of professional confidence and credibility with effective presence, strong written and verbal communication skills, able to communicate technical concepts and plans at all levels
- Sharp business judgment, detail oriented yet able to always see the "big picture"
- Strong partnering and influencing skills in all mediums and throughout all levels of the organization including senior leaders
- Strong problem-solving skills, able to prioritize among many conflicting needs, advocate a course of action, and pursue it consistently
- Ability to adapt, be flexible and responsive to dynamic situations
Our Benefits:
Any general requests for consideration of your skills, please