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NICE Business Project Manager 
Israel, Center District, Raanana 
429598131

09.07.2024

How will you make an impact?

  • Complete accountability and management of global initiatives working closely with business users and IT
  • Driving for ongoing process improvement, automation and efficiency
  • Business focal point for process enhancement and system implementations
  • End-to-end accountability for internal process-change projects, from business requirement definition and planning to successful delivery and implementation
  • Manages and supports operational issues and questions raised by the business on Support & Cloud processes and systems
  • Perform business analysis and provide guidance on best practices and various approaches as part of the finalized requirements
  • Work effectively under pressure to meet tight deadlines and goals while keeping momentum needed to drive initiatives to completion

Have you got what it takes?

  • A University degree B.Sc in Industrial & Management engineering or similar - Must
  • MBA - an advantage
  • At least 5 years of experience as a Project Manager of a global multinational environment in the software industry
  • Excellent understanding of business processes and technical background and experience
  • Hands-on experience supporting systems use and operations
  • Experience working closely with IT
  • Managerial skills and experience in matrix management
  • Strong understanding and experience in organization-wide issues and be able to suggest solutions for resolution
  • Successful track record in business analysis, setting priorities, shaping processes, and developing an infrastructure that creates a stronger and more efficient organization
  • Excellent communication and coalition building skills with an ability to balance, negotiate, and work with a variety of internal stakeholders
  • Hands on experiencing and testing business applications

You will have an advantage if you also have:

  • Experience in working closely with business applications such as: Service Now and / or Gainsight – an advantage
  • Knowledge of Support & Cloud operations processes and systems – an advantage

Individual Contributor