In this role, you'll lead a group of Security Consultants and Security Architects overseeing strategic accounts, ensuring customer success and growth. Your focus will be on deriving and executing key strategies for customer satisfaction and growth.
As a Security Consultant Senior Lead, you will be responsible for:
- Leading and mentoring professional services experts to ensure successful, high-quality solution delivery.
- Providing technical direction, making architectural decisions, and ensuring the implementation of best practices.
- Handling escalations, prioritizing and resolving critical issues, coordinating resources and communicating effectively for timely resolution.
- Collaborating with cross-functional teams to align with business goals and technical requirements.
- Promoting continuous learning and growth by identifying training opportunities and supporting team development.
- Encouraging the exploration of new technologies, tools, and methodologies to improve processes and deliver innovative solutions.
Do what you love
To be successful in this role you will:
- Have a Bachelor's degree with 12 years of relevant experience
- Demonstrate experience in a customer-facing role within the Information Technology industry
- Be well versed in internet technologies like IP networks, DNS and routing, HTTP, TCP or web architecture
- Show experience in managing and delivering large technical customer projects successfully and influencing stakeholders across the teams.
- Demonstrate a passion for excellence through sound judgement, solid decision making and contingency planning.
- Possess excellent communication skills to articulate highly technical information in a clear and easy-to-understand manner
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.