GE HealthCare Field Service Engineer X-Ray Southern UK 

Remote, Remote 

428477063

Our Field Service engineers are responsible for repair and maintenance of all equipment models specific to a modality or modalities in the assigned area. In this role, you'll be responsible mainly for servicing the X-Ray modality. You'll develop and maintain strong interpersonal relationships with customers ensuring customer satisfaction and equipment functionality.
Responsibilities

• Maintaining all models specific to a modality in the assigned area. Training is provided.
• Performing total system level troubleshooting on complex multi-symptom problems.
• Communicating clearly with customers and department managers on the equipment status and maintain customer satisfaction.
• Assisting in Account Sales visits, helping train others where necessary, identifying Sales opportunities and communicating them to accounts team.
• Assisting in the growth and direction of business in geographic area.
• Responsible for Warranty and PMS contract cost control.
• Completing all administration tasks on time (e.g., ensure timely completion of FMI’s and PMS inspections documentation for assigned accounts).
• Playing a leading role in a complex and multifunctional rooms.
• Sharing best practices.
• Maintaining effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Qualifications/Requirements

• Qualified Technician/ Engineer or equivalent professional experience in medical devices, relevant Field Service experience.
• Technical analytical skills.
• Planning and organizing work effectively and efficiently.
• Ability to work independently with minimum supervision, high work standards and quality, showing initiative and motivation.
• Customer-oriented attitude; deals tactfully and effectively with differences of opinion, excellent listening and interpersonal skills.
• Fluency in English.
• Valid driving license, active driving experience.