Applied Materials Customer Engineer / Field Service 

Taiwan, Hsinchu 

428033176

*This position is for All Location(Linkou/Hsinchu/Taichung/Tainan/Kaohsiung)with all product tools/customers (TSMC/TRA)

We empower our Field Service Engineersthrough comprehensive on-the-job training and the use of advanced digital tools and immersive technology, including Augmented Reality (AR) to support the systems and processes that underpin everyday semiconductor chip production. To learn more about life as a Field Service Engineervisit the

You will:

• Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment
• Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
• Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.
• Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems
• Complete required job documentation, safety training and procedures for processing parts
• Professionally represent Applied Materials to the customer, using your “customer first” mindset
• Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelines

You’ll need:

• Bachelor or master’s degree in engineering related (Hardware related preferred)
• Ability to read electrical and mechanical schematics
• Clear and effective written/verbal communications skills, with an emphasis on documenting details
• Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint)
• Basic mechanical aptitude and knowledge in any of the following: pneumatics, hydraulics, electronics, vacuum, or thermodynamics
• Knowledge of hand tools and proper usage, including a digital multimeter
• TOEIC550(無成績可，會安排公司英文機考)​

Nice to have:

• Welcome experience in customer/field support, semiconductor industry or another equipment support industry
• New College Graduate (社會新鮮人) are also welcome.

What to expect:

• (Field Service Organization) CE: Relocation within Country based on business needs. Also, in general, you’ll work with Applied Materials Taiwan AGS on-call model to provide ongoing technical support for our customers. Some product field service teams may need to work in shifts depending on business needs.
• Your job requires the ability to:
  • lift at least10~20kg.
  • work in a clean room environment wearing coveralls, hood, booties, safety glasses, and gloves
  • sit, stoop, kneel, crouch, twist, reach and stretch to reach equipment when needed, and stand for extended periods of time
  • determine differences in colors
• Global Relocation Opportunities : Based on Applied Materials AGS (Applied Global Service) organization business needs, there will be global Relocation Opportunities released for employees to apply. Following on Applied internal transfer eligibility, you are welcome to relocate to other regions including but not limited to US, Europe, etc. within Applied to develop career further.

Your benefits:

As an employee, you’ll qualify for a competitive andcomprehensive totalrewards and benefits package, from day one.

Your benefits package will be customized for your country of residence including Country level Benefits programs, career development and mentoring; sustainability and social responsibility programs; and much more.

Bachelor's Degree

2 - 4 Years

Full time

Assignee / Regular