EY Desenvolvedor/a Cobol - Pleno 

Brazil, Minas Gerais 

425513410

Your key responsibilities

Contract management

• • Support a number of global compliance contracts, some with client interface and some in a supervisory service delivery role
  • Proactively managing service delivery risk across those contracts through the use of issue and risk logs and the implementation of escalation processes
  • Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication
  • Help manage contract governance including adherence to agreed process and procedures
  • Help manage contract reporting against service level agreements (SLAs) and key performance indicators (KPIs) ensuring timely resolution of issues
  • Provide guidance to juniors and support to peers, colleagues and clients on contractual issues, and oversee local fee and scope negotiations
  • Focus on the successful delivery of projects, ensuring technical excellence and practical/business approach taken

Quality and Risk Management

• • Supporting the Global Engagement leader on Quality & Risk Management (QRM) matters, overseeing implementation and adherence to agreed processes, procedures and timetables
  • Liaising with Global and Tax QRM and legal teams in the resolution of client service management issues
  • Providing support to help maintain the specified contractual framework and supporting agreements for all engagements

Detailed scoping and process assessments

• • Review and suggesting improvements to compliance and reporting processes considering data sources, hand-off points and controls

Business development and proposal assistance

• • Working with the Global Engagement Leader to support pursuit and proposal activities, in response to client RFPs. This includes running global pricing exercises and being a part of EY’s presentation team at client presentations
  • Support development of client business case for change
  • Identify opportunities for additional EY services and / or extensions to EY outsourcing services for existing EY clients

Compliance methodology

• • Sharing successful tools, techniques and approaches with other team members;
  • Project managing small business development projects
    

Skills and attributes for success

• Strong client relationship management skills with ability to develop quality outputs to clients
• Negotiation skills, able to sustain opinion and handle challenges
• Business development skills, able to identify new opportunities to sell work
• Effective time management, ability to remain calm when under pressure to meet deadlines
• Some experience of coaching and developing more junior staff
• Change orientated with flexible approach
• Innovative mindset with a focus on problem solving
  

To qualify for the role, you must have:

• Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or in-house team
• ACA / CA / ATTI/CTA/Tax Inspectors or a breadth of knowledge equivalent to a tax specialist qualification is not essential but welcome
• Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PRINCE2 qualification or similar would be beneficial.
• Experience of working on international projects
• Process and technology design skills
• An undergraduate or post-graduate degree

Ideally, you’ll also have

• Project management skills, plan and prioritize work, meet deadlines, monitor own budget
• Experience working on multi-jurisdictional projects
  

What we look for

• Excellent communicator in a range of situations both written and oral
• Enthusiastic and flexible attitude to work
• Strong project management skills
• Ability to work across a range of projects and clients often with tight deadlines
• Innovative mindset with a focus on problem solving