Transaction Processing Junior Analyst is an entry level role responsible for handling queries in relation to SEPA and SWIFT Payments. The overall objective is to act as a subject matter expert in handling clients' and other banks' queries related to payments, monitoring of transactions and handling payments' transfers.
Responsibilities:
- Processing and monitoring payments related to SEPA and SWIFT schemes
- Responding to queries related to the payments for the covered products and clients' investigations accurately
- Handling escalations and providing supervision to the team in relation to payments
- Escalation of system and processing issues to respective internal or external parties including follow-up until clarification
- Identifying and reporting potential issues, error root-cause results, suggesting and implementing resolution
- Participation in projects and system changes
- Readiness to work during public holidays, occasionally weekends for tests purpose
Qualifications:
- Strong command of English in speech and writing
- Additionally good knowledge of oneof the followingEuropean languages: French, Spanish, Italian, German or Portuguese (B2 or above)
- Strong investigative and analytical skills, thinking outside the box, a keen eye for details
- Excellent communication and interpersonal skills
- Ability to work independently and within a team environment
- Perfect organizational skills, ability to solve problems, making accurate and quick decisions, multitasking
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace witha hybrid working model(up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:
- Private Medical Care Program
- Life Insurance Program
- Pension Plan contribution (PPE Program)
- Employee Assistance Program
- Paid Parental Leave Program (maternity and paternity leave)
- Sport Card
- Holidays Allowance
- Sport and team recreation activities
- Special offers and discounts for employees
- Access to an array of learning and development resources
- A discretional annual performance related bonus
- A chance to make a difference with various affinity networks and charity initiatives
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Operations - Transaction ServicesCash Management
Time Type:
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