Wells Fargo Senior Procedure Writer - Total Rewards Governance 

India, Telangana, Hyderabad 

424192819

In this role, you will:

• Lead or participate in developing documentation or document publishing strategy, policy and guidelines

• Participate in establishing web publication guidelines, conduct procedure audits and certifications, or manage procedure timeline and pipeline

• Review and edit material authored by others

• Design and develop technical project artifacts, manuals, technical presentations, technical training materials, and complex web content

• Complete quality control assessments of the work performed by team

• Recommend and document business procedures and best practices, identifying process gaps and offering alternatives

• Serve as team lead or escalation point

• Provide guidance to less experienced technical writers

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

• Partner with clients to review audience and develop strategy to address technical documentation needs

Required Qualifications:

• 4+ years of Procedure Writing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Intermediate knowledge of Open Text and other web-based content management.

• Previous experience with control procedure writing and control policies.

• Previous experience in Human Resources related systems such as Workday and Service Now.

• Experience building partnerships and consulting effectively with leadership.

• Excellent verbal, written, and interpersonal communication skills.

• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

• Ability to exercise independent judgment and creative problem solving techniques.

• Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment

• Ability to take on a high level of responsibility, initiative, and accountability

• Experience researching, developing, writing, and editing operational procedures and documents

• Ability to maintain a high degree of confidentiality.

• Ability to prepare correspondence; memorandum; reports; presentations or other assigned documentation.

• Experience with analytical skills with high attention to detail and accuracy.

• Ability to take initiative and work independently with minimal supervision in a structured environment.

• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important.

Job Expectations:

• Partner with subject matter professionals and control owners to understand business needs as it relates to control procedures.

• Engage with business partners on large scale procedure publishing initiatives.

• Recommend and document business procedures and best practices, identifying process gaps and offering alternatives ensuring compliance with the Internal Control Policy.

• Create a periodic review of Total Rewards control procedures to ensure all required elements are included based on the Internal Control Policy.

• Prep control owners and edit control procedures to ensure readiness with EBCE / IT&V testing

• Collaborate globally with Control teams, independent risk management and audit to ensure effective responses are provided and potential risks and concerns are addressed.

• Create, edit and format moderately complex to complex internal manuals, materials, control procedures, or other documentation related procedures and policies.

• Review changes to business operations for potential impact to other documentation or resources.

• Publish moderately complex web content according to standards.

• Lead or participate in developing documentation or document publishing strategy, policy, and guidelines.

• Complete quality control assessments of the work performed by the team.

• Provide guidance to less experienced technical writers

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.

• Consult and make recommendations to business partners on optimization of procedures.

• Review regulatory changes or partner with regulatory change agents to proactively identify required updates.

• Maintain document library or repository and update tables in appropriate systems.

• Utilize independent judgment to guide moderate risk deliverables

• Commitment to deliver and sustain satisfactory levels of employee and customer experience.

• Ability to prioritize and self-manage deliverables.

• Ability to learn; possesses a high-level of intellectual curiosity.

• Willingness to work on-site at stated location on the job opening.

• Shift timings: 1:30-10:30 pm IST

20 Mar 2025

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.