המקום בו המומחים והחברות הטובות ביותר נפגשים
In this role, you will:
Ensure compliance with all application policies including HPA, security and code reviews across all applications and platforms within scope
Application monitoring and outage reporting leveraging a consistent tool and approach across multiple applications
Leads complex, multi-disciplinary teams in resolution of high profile outages/application incidents leveraging contingent worker support team and internal supporting organizations
Manage a vendor support team of technical and functional experts, interacting directly with other cross-functional support teams for timely resolution of production application issues
Proactively identifies and removes obstacles or barriers on behalf of the team
Creates a culture of customer focus and high performance to drive innovation through continuous customer engagement
Ensure conformance to Operations support standards / practices
Responsible for internal IT processes like Change Control, patch application testing, coordination and communication for outages
Build strong team relationships with multiple stakeholders including business, support teams, vendors, and end users.
Partner with stakeholders to prioritize and lead mandatory compliance, productivity and business initiatives
Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with 6 years of experience
Experience with the product
Understand concepts of setting and driving technical direction
Familiar with elements of gathering functional requirements
Understand technical standards & concepts to apply to project work
Interest in current and emerging technologies demonstrated through training, job experience and/or industry activities
Cloud infrastructure management (Azure preferred)
Creating technical documentation
Networking
High availability
Scalability
Disaster recovery methods
Firewalls, routing, etc.
Application Troubleshooting (Java preferred)
Reading application logs
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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