NICE Senior Data Engineer CX 

Philippines, Manila 

424065682

We are looking for an experienced Data Engineer to manage our data warehouse ETL processes and architecture. The Data Engineer will design and build scalable, secure, and tenant-aware data pipelines to process large volumes of data. The Data Engineer will often engage and collaborate with different SMEs within the business to get their data requirements and needs

Responsibilities

• Design and build scalable data pipelines to ingest and preprocess data from various data sources (both on-premises and on cloud)
• Ensure data pipelines meet privacy, security, and compliance standards.
• Support tenant isolation, access control, and lineage tracking.
• Respond to escalated production issues, sometimes outside normal business hours.
• Monitor data quality and develop tools to detect and respond to pipeline issues.

Required Qualifications

• 4+ years of experience in a data engineering role
• 4+ years of experience in using SQL Server Database (Version 2019 and onwards)
• 3+ years of experience in Snowflake
• 4+ years of experience in SQL development.
• 4+ years of experience in building and maintaining ETL workflows
• Strong proficiency in using Microsoft SSIS and Microsoft SSAS
• Strong understanding of data quality, schema design, and multitenancy considerations.
• Familiarity with ML feature stores or metadata tracking systems.
• Exposure to compliance frameworks such as GDPR or CCPA.

Preferred Qualifications

• Experienced in extracting data from JIRA, ServiceNow, and Salesforce
• Experienced in handling unstructured data
• Experienced in PowerShell / Power Automate
• Experienced in API Development

Tech Manager
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