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Capital One Manager Workforce Planning 
Mexico, Mexico City 
42307114

17.04.2025
WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Manager, Workforce Planning


Responsibilities include:

  • Work independently to interpret and develop solutions to complex business challenges that have a significant impact on the function or branch

  • Collaborate at all levels within and across business unit and Talent Acquisition teams to evaluate a range of workforce information that inform future supply projections for people and skills

  • Continuously monitor and evaluate the effectiveness of workforce strategies, adapting plans as needed to ensure alignment with changing business needs

  • Identify areas for improvement in operational processes and implement solutions to enhance efficiency and productivity.

  • Address operational issues and challenges, finding solutions and implementing changes to prevent future problems.

  • Work with other teams to achieve organizational goals, ensuring alignment and effective communication.

The person will:

  • Clearly explain complex data findings to stakeholders

  • Develop and implement analytical frameworks to monitor and optimize the concrete impact our initiatives are having on our objectives.

  • Analyze data to identify patterns and draw meaningful conclusions

  • Embrace a culture of continuous improvement, seeking out opportunities to optimize processes and enhance performance.

Basic Qualifications:

  • Intermediate-Advanced English fluency

  • Bachelor's Degree

  • At least 3 years of process management/workforce planning experience

  • 4+ years in communicating and collaborating with multiple partner groups

  • 3+ years of experience working on high level projects partnering with Senior Management

  • At least 4 years working with spreadsheet applications like Google Sheets (part of G Suite) for data cleaning, analysis and visualization.

Preferred Qualifications:

  • 2+ years of experience involving organizational design, staffing and/or budgets