Job Responsibilities:
- Process & validate Income & Mandatory Corporate actions.
- Investigating and closing all the income exceptions generated through exception management system per schedule
- Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning
- Ensure all daily controls and processing are completed and signed off including client service enquiry resolution, cash and stock break management as well as event management
- Ensure all key metrics are produced as required in given timelines.
- Own issues related to the Asset Services Department and ensure timely escalation to both Operational and Risk leads. Operational management and control of the daily workflow within the Asset Services team
- Continued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities
- Assist managers in daily governance & supervisory control implementation.
- Work with Product Development, Settlements, FX and Risk
Required qualifications, capabilities and skills:
- Minimum 3 years of experience in Asset Servicing or investment domain.
- Good knowledge of financial instruments and fund accounting terms
- With investigation skills and desire to want to "resolve" queries
- Team player, keen to support the overall team delivery
- Deadline focused and able to work effectively to very tight deadlines
- Display high levels of integrity; operate on the basis of open and honest interaction
Preferred qualifications, capabilities and skills:
- Operational subject matter expertise critical e.g. Reconciliation, Settlements, Trade Support is advantage
- Reconciliation's background would be a significant advantage as this evidences the ability to compare transactions/positions and to investigate and resolve differences
- Client Service experience in Financial Services would be an advantage, as managing/liaising effectively with many groups is key to success