Microsoft Senior Travel Program Manager 

Spain, Catalonia, Barcelona 

420610318

Required/Minimum Qualifications

• Bachelor's Degree in Business, Operations, Finance or related field AND experience in program management, process management, process improvement
  • OR equivalent experience.
• Experience in the global travel industry’s business ecosystem, operations, technology and service delivery platforms including online booking tools, Global Distribution Systems (GDS),New Distribution Capability (NDC), etc

Preferred Qualifications

• Experience in managing budgets, forecasting and financial data, planning and reporting for a global corporate travel program.

• Experience in developing data-driven strategies to right size travel operations.

• Experience developing and managing relationships with travel partners including TMCs, airlines, hotels and rental car providers.

• Experience working in or with a large, matrixed organization.

• a timely, creative, and professional manner.Proficiencyat working closely and collaboratively with multiple departments and executives, and in cross-functional teams.

• Ability to navigate ambiguity and adapt to rapidly changing environments and demands.

• Proven record of experimentationand openness to feedback,learning from both successes and failures.

• Experience in managing teams.

• Demonstrated commitment to the company’s core values, including a commitment to high ethical standards, unquestioned integrity, and a commitment to advancing the company’s diversity & inclusion commitments.

Microsoft will accept applications for the role until January 20,2024.

In this role we are looking for the
Senior Travel Program Managerto have the following responsibilities and bring the following skills:

• Experience in managing financial data, planning and reporting for a global corporate travel program.
• Experience in developing data-driven strategies to right size travel operations.
• Experience developing and managing relationships with travel partners including Travel Management Companies(TMCs), airlines, hotels and rental car providers.
• Vision to grow and improve Microsoft travel service operations with a plan to achieve.
• Desire and proven capability to collaborate across business groups and geographies to identify and achieve operational goals with a systems and growth mindset to potentially competing priorities.
• Clear, concise and empathetic communication styles. A key attribute will be the ability to work across multiple disciplines and global cultures.
• Ability to manage communications across the entire spectrum from Executives to thebroademployee population.
• Travel Vendor Management: Establish and maintain relationships with key travel suppliers and solution providers across Air, Hotel, Car Rental and others. Drive delivery excellence through effective, right sized governance.
• Contract Negotiation: Partner across Procurement to negotiate contracts with travel suppliers to ensure cost-effective and efficient travel solutions.
• Travel Policy Development: Develop, draft and implement travel policies to support the MS Travel program.
• Travel Data Analysis and budgets: Analyse travel metrics, spend, budgets, savings, and program utilisation to optimise travel strategies and program operations.
• Innovation and Strategy Development:Partner across the broader travel teamand partner organisationson program innovation including, but not limited toAI.
• Continuous Improvement and Quality Management:Develop and execute improvement strategies, optimizing theperformance of the program.
• Delivery Plan: Develop and implement strategy with employees, super users, and other stakeholders to ensure smooth travel operations.
• Problem-Solving: Manage travel-related issues and escalations calmly and effectively.
• Compliance

· Embody our and