EXPECTATIONS AND TASKS
act as a Deal Support Center for Account Executives all over the APAC region and supports them
with Deal Structuring, Approval & Contract Drafting, as well as various activities, which are all in close connection to a Software License Deal.
Business Management
- Ensure that forecasted deals are processed
- Serve as a valued Business Partner to the Sales teams in supporting customer requests
- and helping to minimize complexity for both Sales and the customer
- Target delivery of final outcomes with a focus on execution
- Mitigate any over-complicated processes with simple and efficient solutions (and
- recommend/drive process improvement moving forward)
- Build long-term business relationships with Sales teams and support business to focus
- beyond maximizing short-term revenue achievement
Deal Structuring
- Advise the Account Executives on the standards for pricing, revenue recognition,
- compliance, contracting topics, other applicable SAP guidelines and policies (i.e. RCM, EHF,
- and others), and providing information when requested, plus, reviewing and commenting
- on deal structures
- Analyze the historical situation with customers, be capable of providing a preview of the
- potential pitfalls and issues for particular business cases, timely communication and
- follow up with the sales organization about any new facts or potential topics that may
- potentially affect the deal and/or contract with the Customer.
- Proactively include and orchestrate the best resources from various teams to shape and
- review deals
- Guide colleagues through the various internal processes and try to minimize touchpoints
- wherever possible (in conjunction with the CBP for Services)
- Advise the Account Executives on possible pre-approved changes to the specific contractual clauses
- When needed, participate in customer meetings (in person & virtual) to match customer’ requirements with deal support guidelines in the best interest of the customer and SAP
Deal Approval
- Guide the Account Executives on DoA and approval processes
- Check the completeness and accuracy of, and approve, respective CPQ quotations
- Ensure that deals are approved in the proper manner and timeline according to internal
- deal approval processes and procedures. Take decisions and ownership for the deals
- assigned to you
Contract Drafting
- Create and ensure that the terms and conditions within our contracting documents (order
- forms, termination agreements, etc.) are in accordance with the approved CPQ quotation
- Secure the approval of contract terms per DoA and release the contract to Account
- Executives
- Engage the Field Legal team for second-level support for deep redlining
- Ensure the contract is signed by relevant authorized signatories on SAP’s side
- Ensure there are no contract alterations after the return of the contract from the
- Customer
- Order-to-Invoice Support
- Release the contract for booking (On-Premise)
- Support booking-related clarification requests
Cash Collection Support
- Provide second-level support in dispute resolution (i.e. A/R checks, etc.), customer satisfaction
- issues, etc.
- Support customer blocking status checks. Provide second-level management of revenue risks
- from the Exception Handling Framework (EHF)
EXPERIENCE AND LANGUAGE REQUIREMENT:
- At least 2+ years of professional experience within Finance, Legal, Operations or a similar
- role related to cloud business
- Good understanding of business requirement
- Confident and assertive. Clear thinking and logical mind
- Good interpersonal skills coupled with verbal and written communication skills. Able to
- explore the solution proactively under complexity environment
- Fluent written and verbal command of English and Korean essential
- Good team player and strong willingness to help on problem solving etc
- Good command of MS Office (Excel, Word, and Outlook)
- Any experience with contracting and/or connected legal topics is a plus
EDUCATION AND QUALIFICATION
- Bachelor´s degree in Accounting/Finance/Law or related business background is an
- advantage but not mandatory