Ford CRC Agent Romanian market 

Hungary, Budapest 

417472067

The CRC team in Budapest serves Ford customers by providing assistance in aftersales-related cases in 5 markets: Czech Republic, Greece, Hungary, Poland and Romania.

Customers call with a wide range of questions - info on the nearest dealership, service intervals, mechanical issues, parts supply, what oil to use, questions regarding the Ford Pass application, cross border cases (especially in the holiday period) and anything else you can think of. We have a team of subject matter experts who support the CRC agents in the area of parts, customer loyalty program, training, quality, knowledge base and Ford Pass who work across all 5 markets with the CRC teams.