Collect customer requests and prioritize based on available data
Connect with Product Management to align on the product strategy
Connect with support teams, collect, and organize data about customer issues
Work closely with Detections group Engineers and Data Scientists to identify next top-priority work items
Attend planning sessions and provide inputs from the product and customer perspective
Communicate plans and progress to other Product Owners, Program Managers and Product Managers, contribute to release notes
Manage dependencies to other internal and external groups
Perform data analysis to help the team make data-driven prioritization decisions
Attend customer calls to seek customer feedback, help run Beta programs, track feature requests
Bring insights about emerging e-mail threats by following security related blogs and articles
Minimum Qualifications:
4+ years’ experience working with software development teams as one of the following roles or similar: Product Owner, Business Analyst, Product Analyst, Product Manager
Experience with at least one analytical tool (e.g., Amazon RedShift, Databricks, Tableau) and using data to drive decisions
Proficient English
Preferred Qualifications:
BS or Advanced degree (preferred) in Computer Science, Statistics, Mathematics, OR equivalent experience in the computer security field
Security industry experience
Knowledge of e-mail standards and protocols
Knowledge of secure development practices
Experience working in an Agile/Lean software environment
Experience in leading process improvement efforts
Experience in threat research, threat intelligence, malware reverse engineering, studying indicators of compromise, etc.
Demonstrates initiative and competence; supports and encourages positive working behaviors in others