Philips Collections Specialist English - fixed-term contract 

Poland, Łódź Voivodeship 

413392820

Collections Specialist with English - fixed-term contract
Job Description

you will join Philips’ Accounting Operations team. On daily basis you will have a chance to manage & organize the collections and dispute management activities according to a clear policy in terms of efficiency (priority setting, to do lists, shared customers, registration & follow up) and effectiveness (minimal overdue and disputes). This function should be performed in close cooperation with the businesses in order to minimize the outstanding receivables. This position supports Direct Export market.

Your role:

• Organizing, supporting and developing accounts receivable process for dedicated portfolio of business customers,

• Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written-off,

• Executing the collection process for defined customers (e.g. strategic customers)

• Follow up on relevant queries and solving escalations in close cooperation with sectors,

• Maintaining strong and stable relationships with customers and different stakeholders,

• Reviewing and releasing blocked customer orders,

• Responsible for compliance of ICS checks.

Our benefits:

• Hybrid way of working (3 days per week at office in Lodz)

• Fixed-term contract for 12 months

• Employment contract

• Annual bonus based on performance achieved

• Private medical care with the option to extend it to family members

• Benefit System cards

• Discount for Philips’ products

• Wide variety of training & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

You're the right fit if:

• You have 2-3 years of experience in Collections, AR department

• Fluent English–both written and spoken

• Work experience in SAP system

• Analytical skills – very good Excel skills

• Strong communication and customer service skills

• Background in F&A, Economics or Business Administration – at least bachelor’s degree will be an asset

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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