As a Control Program Manager in the Cross Border team, you will be responsible for maintaining the control program framework for Cross Border adherence. You will be directly supporting a Program Lead who is responsible for core components of the Cross Border framework and support defining & implementing the Strategic Cross Border Program. Your responsibilities will include defining robust end-to-end cross border framework processes, driving efficiencies, identifying and escalating issues and control gaps with a sense of urgency and closely partnering with 1line, 2line, and advisory and support functions.
Job responsibilities
- Becomes a subject matter expert on core components of the Cross Border Framework
- Leads working groups including deck creation, minute taking, action tracking, establishing and managing project plans that drive the development & execution of program strategy and strategic program workstreams
- Identifies & defines cross border controls and effectively assesses effectiveness of existing ones
- Manages program BAU components including procedure management, intranet, user guides, CORE
- Partners with key stakeholders to identify, set and execute against Cross Border control priorities
- Vets with technology priorities, dependencies for program support, enhancements and budgeting
- Engages with control colleagues across PB business, operations management, legal, compliance, risk, audit and technology to identify, define and execute against Cross Border control practices
- Supports business engagement coordination during preparation & responses to program-wide compliance tests, audit and exams related to Cross Border
- Supports establishing global consistency and sustainability of Cross Border Control Process
Required qualifications, capabilities, and skills
- Project management experience to lead working groups that define, drive and execute complex and robust initiatives
- Demonstrated success in partnering with multiple stakeholders and ability to work across cross-functional teams
- Understanding of PB business including associated products, services, regulatory/control requirements
- Results-orientation and demonstrated ability to influence and drive change and best practices
- Excellent communication skills and ability to interface globally with multiple levels of the organization, from senior management to subject matter experts
- Financial service experience in controls, program management, audit, quality assurance, risk management, or compliance preferred
- Proficient in Microsoft Office Suite