Amazon Support Engineer IV 

India, Karnataka 

411004659

Key job responsibilities
Primary responsibilities include resolving operational issues through systematic diagnosis and implementation of solutions. You will develop and maintain monitoring systems, manage infrastructure configurations, and address technical challenges. The role requires collaboration with development teams to enhance existing software, automate support processes, and maintain comprehensive system documentation.

- 4+ years of software development, or 4+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Experience in agile/scrum or related collaborative workflow
- Bachelor's degree

- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls