Samsung Head Retail Mobile 

Malaysia, Kuala Lumpur 

409445453

Role and Responsibilities

• Focus on enhancing customer experience on operation guideline and excellence by driving premium experience and secure stable run rate.
• Engage and build up partner's loyalty via robust SPP (Samsung Preferred Partner) program.
• Optimized Field Force allocation to ensure coverage and competitiveness.
• Develop extensive training program to enhance Field Force capability.
• Ownership of overall business sales revenue and profit target.
• Provide clear direction to organization and development of overall business strategy.
• Develop a marketing plan in conjunction with the sales department. This should detail the year’s activity to meet agreed company objectives.
• Deliver all in-store marketing activity within the agreed budget.
• Responsible for leading team to develop strong product portfolio and demand generation activities to grow our business.
• Actively collaborate with other functional department to drive compliance, corporate social responsibility and process excellence.

Skills and Qualifications

• Possess a Degree preferably in Business or the equivalent with at least 15 years of Sales/Marketing experience with FMCG/IT/Mobile Products/CE and at least 5 years in a senior managerial role.
• Strong organizational and people management experience. Proven leadership track record in recruiting and developing talent.
• Solid sales and channel management skill. Good understanding and experience in managing different sales distribution channel. Extensive key account management and customer management skill highly preferred.
• Good understanding of marketing and demand generation activities. Ability to deliver high growth and results.
• Independent, self-motivated with excellent interpersonal and communication skills.
• Good analytical and high adaptability skills. High sense of urgency and passion to win.