Nokia Customer Documentation Developer 

India 

40875850

Optics India Customer Documentation Team is looking for Customer Documentation Developers with 5+ years of experience, preferably with experience in the Optical Networking domain who can independently contribute to an innovative and customer-oriented documentation design and development for the assigned product.

• Experience in working in the Telecommunication domain preferably Optical Networking.
• Good understanding of the Agile environment and alignment with Agile writing principles.
• Knowledge of DevOps software development with a continuous delivery methodology.
• Knowledge of Defect-tracking systems (e.g., Jira), Content Management systems, Wiki (Confluence, etc.)
• Knowledge of basic UNIX and scripting is preferred.
• Experience in API documentation is an added advantage.
• Good understanding of the SDLC and DDLC, and Structured writing principles.
• Experience in managing documentation schedules and deliverables.
• Knowledge of XML authoring XML authoring using Arbortext or Oxygen and graphic tools such as SnagIt and CorelDraw.
• Excellent written and oral communication and analytical skills.
• Extensive experience in documenting complex technology.
• Experience with cross-site collaboration for content development.
• Gather data from and work with PLM, R&D, and Test to ensure appropriate creation and timely delivery of technical publications to coincide with product release.
• Understanding of single-sourcing and content management systems.
• Ability to work independently or as part of cross-functional teams to develop information products associated with components or features of an assigned product.
• With limited guidance, develop information products for component or feature groupings for an assigned product that is a system or a complex grouping of units or features.
• Develop accurate documentation schedules and plans and adhere to them.
• Research, write, and edit high-quality hardware/software customer documentation for Nokia products.
  Self-edit documentation with strong attention to detail, clarity, accuracy completeness, usability, and style.
• Work to continuously improve the content and appearance of customer documentation.
• Achieve expert product knowledge to produce quality materials, and understand the high-level technical solutions being developed.
• Produce deliverables that conform to company documentation and quality assurance standards.
• Evaluate work upon completion to ensure that objectives have been met.
• Team player who is self-driven and is up for a challenge.
• The candidate must have a Bachelor's degree in Engineering.

Individual Contributor: Participates as individual contributor to team, usually with limited professional expertise. Makes decisions affecting own work within set parameters, elevates others. Reviews priorities with supervisor. High personal or low collegial interaction. Managerial/Supervisory: May act as Team Leader or Project Leader with some indirect supervisory responsibilities in addition to own work assignments.. Makes decisions that affect own work.Explains facts, practices, policies, etc. to external and internal parties. Takes actions which respect to the needs and contributions of others and reaches agreement through flexibility and compromise. Manages situations where there is a common desire to reach solution within a team. Sometimes requires ability to influence others outside of own job area on policies, practices and procedures. Builds cross-cultural knowledge and global mindset.Specialized or broader knowledge of theory and principles within a professional discipline. Typically 5 years directly related experience and a graduate equivalent degree.

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark