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Data and AnalyticsResponsibilities- Analyze and evaluate the backend implementation of our Agentforce external and internal offerings, helping the team to improve overall agent quality.
- Visualize data through dashboards and reporting tools like Tableau to present findings or recreate analyses
- Apply statistical techniques and data science evaluation metrics to experiments, designing them in collaboration with business and technical teams.
- Organize and present findings via robust technical documentation and collateral, presenting to a variety of audiences.
- Work with Product Managers to analyze impact of their products, developing product-specific KPI’s and metrics for tracking success against business goals.
- Deliver thought leadership and ideas to other technical teams, acting as an analytical ambassador to various across the company.
Requirements- Bachelor’s degree in a quantitative field, such as mathematics, statistics, computer science, etc. Master’s degree preferred.
- At least two years of experience in an analytical role of some kind (Data Scientist, Decision Scientist, Data Analyst, etc.)
- Strong proficiency in SQL
- Proficiency in an analytical language of some kind, such as R or Python
- Experience with data visualisation tools, Tableau preferred
- You have strong understanding of statistical methods and have applied them in an enterprise setting.
- Excellent communication and presentation skills
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