EY Facilities Manager - Amman 

Jordan, Amman, Amman 

406199925

Role Overview :

We are currently seeking a Levant Cluster FM Lead to join our Core Business Support (CBS) team. This role is pivotal in managing the facilities delivered across multiple locations within the cluster. The Levant Cluster FM Lead will ensure the effective delivery of facilities-related services, supervise all facilities staff, train and develop the team, and assist with facilities budgets and operational costs.

1. This FM role is for the Levant Cluster.
2. Experience: Minimum of 12 to 15 years of related work experience.
3. Education: Bachelor’s degree, preferably in a technical discipline.
4. Knowledge: Familiarity with health, safety, and office security rules.
5. Communication: Excellent verbal and written communication skills, along with strong interpersonal skills.
6. Organization: Dynamic individual with strong organizational skills.
7. Leadership: Strong leadership skills to manage multiple locations effectively.

Main Roles and Responsibilities :

• Daily Operations Management: Oversee the day-to-day operations of the Facilities Management Services (FMS) across multiple locations, ensuring exceptional service delivery and support. Activities should be proactive, collaborative, cost-effective, and aligned with the AWS strategy and the Function Leader's objectives.
• Administrative Queries: Independently manage and respond to urgent administrative queries, facilitating effective solutions.
• Staff Support: Act as a point of contact for staff queries and resolve operational support issues.
• Relationship Management: Act as the main contact for staff inquiries, resolve operational issues, ensure policy adherence, network to share best practices, and communicate with executives to align on business needs and planning.
• Maintenance and Safety: Ensure all office supplies, equipment, and furniture are maintained and stored in a clean and safe environment.
• Coordination and Liaison: Work with building management and external suppliers on alterations, reconfiguration, and construction. Ensure general upkeep of office cleanliness, neatness, and arrangements.
• Budget Management: Execute the Facilities Management plan within the allocated budget. Prepare annual facilities budgets and provide periodic management reports.
• Supplier Management: Ensure suppliers provide adequate services that meet financial and quality standards.
• Procurement: Manage purchasing and procurement orders related to office equipment, furniture, supplies, and services, including general stationery, food provisions, and refreshments.
• Contract Negotiation: Negotiate and recommend the execution of contracts for supplies, provisions, services, and equipment.
• Vendor Interaction: Interact with local vendors for facilities management services, including cleaning, maintenance, stationery, food and beverages, and refurbishment.
• Resource Management

Skills and Attributes for Success

• Work Ethic: Highly motivated with the ability to recognize and complete tasks independently, assuming responsibility for total quality.
• Independence: Capable of handling administrative duties and day-to-day issues without direct supervision.
• Versatility: Ability to manage both transactional and operational tasks as well as engage in bigger picture thinking.

Preferred Qualifications

• Technical Skills: Computer literacy, particularly with the MS Office package.
• Adaptability: Ability to manage an unpredictable workload.

What We Look For

We seek highly motivated individuals with excellent problem-solving skills, the ability to prioritize shifting workloads, and the capability to manage a team. If you are ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

The job description is intended as a guide to reflect the principal purpose of the job/role. It is not an all-inclusive listing of the required responsibilities as these may vary slightly from one location to another. The position holder will perform other responsibilities and tasks as required to achieve the agreed performance outcomes.