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Citi Group Learning Analyst 
Poland, Masovian Voivodeship, Warsaw 
405570128

10.12.2024

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you'll do:

  • Supports the design, planning, implementation and maintenance of specific learning and development projects and programs (classroom, virtual instructor-led and web-based trainings).

  • Acts as the primary point person for logistics, materials management, set-up, kick-off and on-site support for programs (both classroom training and virtual instructor-led training).

  • Manages, tracks and records development programs and participants on the Learning Management System (also includes setting up new learning items, enrolling participants and processing cancellations).

  • Helps to design learning material and tools, including content, train-the-trainer guides, workbooks, job aides, and promotional collateral.

  • Is responsible for creating reports and preliminary analysis on the effectiveness of all programs and interventions, tabulating and summarizing evaluation data.

  • Builds relationships with HR and L&D colleagues both globally and regionally to maximize influence, promote efficiency, and strive for effectiveness.

  • Appropriately assess risk when business decisions are made.

What we'll need from you:

  • 2-5 years of relevant experience

  • Analytical thinking and knowledge of data analysis tools and methodologies.

  • Capable of and willing to learn various systems (e.g. Learning Management Systems)

  • Detail oriented and very well-organized with good time management skills

  • Self-motivated and resilient to changes

  • Strong communication (written and verbal) and collaboration skills

  • Proficient in Microsoft Office with an emphasis on MS Excel

  • Developed diplomacy skills in order to exchange potentially complex/sensitive information.

Education:

  • Bachelor’s/University degree or equivalent experience

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

  • Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

  • Award-winning pension plan,​ multisport, holiday allowance

  • Private Medical Care Program, Group Life Insurance

  • Consideration for annual discretionary bonus

  • Employee Assistance Program

  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

  • Flexible work arrangements to support you in managing work - life balance

  • Career progression opportunities across geographies and business lines; Mentoring Programs

  • Socially active employee communities with diverse networking opportunities


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Talent, Development, Learning & Diversity


Time Type:

Full time

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