What will you do?
Working with live systems and coding automation
Design, build, and manage our large scale infrastructure and platform services, including public cloud, private cloud, and datacenter-based
Automate cloud infrastructure through use of technologies (e.g. auto scaling, load balancing, etc.), scripting (bash, python and golang), monitoring and alerting solutions (e.g. Splunk, Splunk IM, Prometheus, Grafana, Catchpoint etc)
Design, develop, and become expert in AI capabilities leveraging emerging industry standards
Breakdown complex engineering efforts into consumable chunks while working with teams to understand deliverables
Design and development of software like Kubernetes operators, webhooks, cli-tools
Implement and maintain intelligent infrastructure and application monitoring designed to enable application engineering teams
Ensure the production environment is operating in accordance with established procedures and best practices
Lead escalation support for high severity and critical platform-impacting events
Provide feedback around bugs and feature improvements to the various Red Hat Product Engineering teams
Design software tests and lead peer reviews to increase the quality of our codebase
Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration
Participate in a regular on-call schedule, supporting the operation needs of our tenants
Drive sustainable incident response and lead blameless postmortems
Work within a small agile team to develop and improve SRE methodologies, support your peers, plan and self-improve
What will you bring?
5+ years of experience of using cloud providers and technologies (Google, Azure, Amazon, OpenStack etc)
4+ years of experience administering a kubernetes based production environment
5+ years of experience with enterprise systems monitoring
5+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef
5+ years of experience programming with at least one object-oriented language; Golang, Java, or Python are preferred
5+ years of experience delivering a hosted service
Demonstrated ability to quickly and accurately troubleshoot system issues, assess risks, and support teams through resolution
Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
Demonstrated comfort with leading collaboration, open communication and reaching across functional and organizational boundaries
Passion for understanding and anticipating users’ needs and delivering outstanding user experiences
Independent problem-solving and self-direction; motivated to develop these skills in others
Desires to solve problems through collaboration as part of a global team
Experience leading teams working with Agile development methodologies
Bachelor's degree in Computer Science or a related technical field involving software or systems engineering is required
Hands-on experience that demonstrates your ability and interest in Site Reliability Engineer
Experience programming in at least one of these languages: Python, Golang, Java, C, C++ or another object-oriented language
Experience working with public clouds such as AWS, GCP, or Azure
Collaboratively troubleshoot and solve problems in a team setting
Experience troubleshooting an as-a-service offering (SaaS, PaaS, etc.)
Experience working with complex distributed systems
Demonstrated ability to debug, optimize code and automate routine tasks
Basic understanding of Unix/Linux operating systems
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