PayPal LE Account Manager 

France, Ile-de-France 

401377584

Job Description:

Responsibilities:

· Drive revenue retention, upsell, and cross-sell opportunities, consistently achieving sales quotas and exceeding KPIs.

· Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.

· Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction, success

· Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.

· Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.

· Anticipate future merchant needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.

· Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.

· Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.

Qualifications:

· Relevant experience in account management, client success, or sales, ideally within payments, technology, or financial services industries, with a focus on driving merchant growth and retention.

· Strong knowledge of the payments industry, including competitive landscape, market trends, and merchant needs, to shape and refine strategic account initiatives.

· A deep understanding of e-commerce, merchant services, and payment solutions, with familiarity in fintech products and digital platforms as a strong advantage.

· Proven success managing and growing accounts, delivering strategic account plans, and achieving sales quotas through retention, upsell, and cross-sell efforts.

· Expertise in building and maintaining strategic relationships including with senior executives, acting as a trusted advisor to align merchant goals with organizational solutions.

· Exceptional communication and negotiation skills, with a track record of influencing stakeholders and securing mutually beneficial outcomes in complex deal structures.

· Analytical and strategic thinker with a proven ability to identify growth opportunities, address complex challenges, and deliver measurable business results.

· Proficient in using CRM tools (e.g., Salesforce) to manage pipelines, forecast revenue, and report on sales activities with accuracy.

· Collaborative and adaptable, thriving in a fast-paced, dynamic environment while managing multiple priorities and delivering exceptional outcomes.

Our Benefits:

Any general requests for consideration of your skills, please