Build, maintain, and execute against a Strategic Account Plan, including a customer engagement framework that is shared with the customer
Leverage MEDDPICC & reverse close plans to capture and create value; align teams on actions and drive operational command of the business
Set a team environment in alignment with Dell’s culture code & managing challenges constructively
Be an experienced and trusted business advisor, providing customer, industry, market insight
Essential Requirements:
Expertise to build an account vision, combined with an account plan, set goals and execute against those in a team environment.
Experience leading and managing a virtual account team.
Ability to demonstrate strategic & operational command of the business, with a proven track record of meeting financial & business growth targets.
Sales Maturity - The classic Challenger profile. Quickly becomes someone that the customer trusts and relies on to interpret and align key business problems with relevant technology investments.
Relationship Depth - Should be capable of creating, nurturing, and maintaining relationships and ongoing relevant conversations and across the c-Suite, with technology and non-IT leaders alike.
Relevant Credibility - As a student of both the industry, and the customer’s business – the Client Executive has, and works to maintain C-Level credibility and knowledge that supports the desired relationships.
Strategic Planning - The Client Executive takes a strategic planning approach that is deeply aligned to the customer’s business, interprets key initiatives & aligns their team to maximize Dell’s alignment and empowers the POD. The best plans are those ratified by the customer and include multi-quarter & multi-year outcomes.
Operational Excellence - The extended POD take their leadership from the Client Executive, and as such, they must focus on operational excellence, managing engagement, alignment, and distributed accountability of this extended virtual team.