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JPMorgan Digital Document Services – Associate 
Japan, Tokyo 
397661079

01.09.2024


As a Digital Document Services - Associate within Client Onboarding and Documentation team in Operations, you will be responsible for generating client documents package and performing documents validation.


• Organize inventories and file each document by file level in the respective filing room and maintain documentation records in appropriate systems/applications, ensuring compliance with relevant legislation and regulations.
• Generate and distribute correspondence and document packages to client, manage mailing in and out, perform document validation (sanity check, stroke comparison, seal verification) and EOD reconciliation.
• Maintain client information list as mandated by Japan regulation and banking law e.g. Financial Instruments and Exchange Law in monthly and annual basis, Distribute FIEL document as annual exercise by liaising with front office/compliance/legal as well as other local reportable requirement (if any).
• Work closely with multiple line of businesses to improve and consolidate document management related functions and act as the central x-LOB Local Information Owner (LIO) in respect to Document Management systems and tools roll-out within location.
• Drive project plans utilizing standard tools and define critical milestones, key performance indicators with delivery proactively.
• Take direction from regional DDS team in respect of documentation management efforts and run onshore DDS presence in Tokyo location.


• Bachelor’s Degree or equivalent in any field with minimum of 3 years of experience in Documentation Management / Controls/ Compliance / Quality Assurance is required.
• Strong command of English language (Written and Spoken) and Strong communication and negotiation skills to persuade adherence to record management guidelines.
• Proficient in applications such as Excel.
• Strong working knowledge of local regulations on records management concepts and principles
• Detailed orientated, need to be accurate, meticulous and time conscious.
• Strong emphasis on a control-conscious team-working environment, good problem solving and analytical skills.
• Self-starter, demonstrable initiation and strong desire to learn the business and go the extra mile.
• Leadership to manage daily tasks with teamwork and to be in line with regional team


• Project management experience would be advantageous as the incumbent will be working on regional projects.