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Customer Advocacy and Relationship Building
Serve as a trusted advisor for key customers, identifying use cases for hybrid and multi-cloud platforms including AI-driven infrastructure modernization.
Understand customer business and technical challenges, advocating for solutions that align with Red Hat’s offerings and emerging technologies.
Partner with customers in critical infrastructure sectors to address challenges and implement scalable solutions aligned with Red Hat’s offerings.
Act as a trusted advisor to senior customer stakeholders, including IT and business leaders, enabling long-term strategic relationships.
Hybrid and Multi-Cloud Platform Advocacy
Define and implement multi-cloud strategies and platform architectures that leverage best-in-class practices such as Infrastructure-as-Code, DevOps, and GitOps.
Design scalable hybrid cloud solutions leveraging Kubernetes, containerization and other cloud-native computing technologies.
Lead initiatives to develop repeatable architecture patterns for multi-cloud deployments, fostering operational consistency and efficiency.
AI Infrastructure and Platform Enablement
Architect and implement AI-ready platforms, including MLOps pipelines, data management, and GPU-enabled infrastructures.
Collaborate with customers to deploy AI solutions across hybrid and multi-cloud environments, ensuring performance and compliance in critical infrastructure settings.
Provide technical leadership on AI model deployment, training workflows, and data governance in distributed systems.
Thought Leadership
Represent Red Hat at technical events, industry forums, and conferences in India and globally, showcasing expertise in multi-cloud, AI, and infrastructure platforms.
Publish thought leadership content, including blogs, whitepapers, and case studies on multi-cloud and AI-focused solutions.
Actively engage with national and international critical infrastructure communities to share insights and advocate for Red Hat solutions.
Collaboration and Enablement
Work with regional field teams to capture and document customer challenges, creating reusable patterns, architectures, and solutions.
Partner with marketing to organize and deliver high-impact events tailored to the Indian market, focusing on hybrid cloud and AI adoption.
Mentor technical teams and enable cross-functional knowledge sharing to drive consistent customer success.
Community Engagement
Act as a bridge between Red Hat and the open-source community, contributing to upstream projects and fostering collaboration.
Drive the adoption of open-source solutions in hybrid cloud and AI practices, sharing reusable assets and best practices.
What will you bring?
Technology Expertise:
Strong understanding of hybrid and multi-cloud platforms, including kubernetes-based platforms both on premises and on public cloud..
Deep knowledge of AI platforms and infrastructure, including MLOps, GPU-based computing, and data governance frameworks.
Familiarity with Infrastructure-as-Code tools (e.g., Ansible, Terraform) and CI/CD pipelines.
Industry Experience:
Proven experience working in one or more critical infrastructure sectors (e.g., energy, defense, healthcare, transportation or finance).
General Requirements:
Minimum 10 years of experience in senior technology roles with a focus on platform engineering and AI.
Strong ability to design complex architectures integrating hybrid cloud and AI technologies.
Track record of delivering scalable, modular solutions for enterprise use cases.
Exceptional communication skills, with the ability to present technical concepts to diverse audiences in English and regional languages.
Experience in public speaking at industry events or conferences.
Preferred Qualifications
Experience with open-source contributions or active participation in related technical communities.
Recognition as an industry expert in AI and / or hybrid cloud technologies.
Published technical content such as blogs, whitepapers, or research papers on relevant topics.
What You’ll Gain
An opportunity to influence technology adoption in critical infrastructure sectors across India.
The ability to shape Red Hat’s portfolio in hybrid cloud and AI technologies by capturing customer insights and collaborating with global teams.
A platform to represent Red Hat in local and international arenas, contributing to open-source advancements and driving innovation.
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