JPMorgan Technology Operations Support - Associate 

United Kingdom, England, London 

393228964

Job responsibilities

• Resolve issues with Jira and Confluence workflows and permissions
• Respond to user queries and tickets
• Process joiners, movers and leavers on a cloud based IDP
• Update user-facing documentation on IT processes

Required qualifications, capabilities, and skills

• 2+ years of experience in a first-line user-facing IT role
• Knowledge of Atlassian / Jira / Confluence Cloud workflows
• Knowledge of macOS in enterprise environments and SaaS productivity and developer tools

Preferred qualifications, capabilities, and skills

• Experience working in a fintech environment
• Jamf 200 qualification